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Remote Support

Our remote support service makes it possible for us to connect to your computer securely over the internet. Once we have connected to your computer we can perform a variety of maintenance and support tasks while you watch or while you carry on with your daily tasks.

  1. Call us on 01793 541320 to arrange a booking
  2. Type your unique pin code in the box below and click Connect to Technician

This tool will install a small control on your PC or Server in order to allow us to access your screen and assist you with your issue. The pin code is unique and a one time pin code only – you will need a new code each time you call. The tool we use creates a secure encrypted session from us to your PC using 256 SSL encryption and the control tool is uninstalled after each session for added security and peace of mind that nothing was left behind.