Protecting our customers is at the heart of everything we do at Innovation IT Support Ltd and protecting your information is no exception. This means that any cookies used on our sites will not contain personally identifiable information about you. However, we do use cookies on our websites to help make your visits more effective so we’d like to explain more about how and why we use them.

Cookies are small text files stored on your computer by your browser. They’re used for many things, such as remembering whether you’ve visited the site before, so that you remain logged in – or to help us work out how many new website visitors we get each month. They contain information about the use of your computer but don’t include personal information about you (they don’t store your name, for instance). We use cookies to ensure that we give you the best experience on our website.

The information collected by cookies does not personally identify you; it includes general information about your computer settings, your connection to the Internet e.g. operating system and platform, IP address, your browsing patterns and timings of browsing on the Website and your location.

Most internet browsers accept cookies automatically, but you can change the settings of your browser to erase cookies or prevent automatic acceptance if you prefer.

These links explain how you can control cookies via your browser – remember that if you turn off cookies in your browser then these settings apply to all websites not just this one:

1. Analytics cookies

These monitor how visitors move around the Website and how they reached it. This is used so that we can see total (not individual) figures on which types of content users enjoy most, for instance.

Google Analytics uses cookies to define user sessions, as well as to provide a number of key features in the Google Analytics reports. Google Analytics sets or updates cookies only to collect data required for the reports. Additionally, Google Analytics uses only first-party cookies. This means that all cookies set by Google Analytics for your domain send data only to the servers for your domain. This effectively makes Google Analytics cookies the personal property of your website domain, and the data cannot be altered or retrieved by any service on another domain.

Read More: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies

You can opt out of these if you want with Google: https://tools.google.com/dlpage/gaoptout

2. Third Party Cookies

On pages where you see social media interactions, you will also interact with third party cookies. They are necessary to allow you to share content on these networks.

In order to use these features we use scripts from the social networks which are outside of our control. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website.

If you are concerned about how each social network uses that data, you should check the policies of each of these sites to learn more.

3 .Session Cookies

Session cookies are temporary files that remain until you leave our web site or close your browser window. We use these to carry information across pages of our web site and in some cases, to prevent data from needing to be re-entered into forms.