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The high cost of IT downtime


Let’s face it; most companies rely on their computer systems. They are vital to your daily business operations. A recent US study found that when IT systems fail, businesses ability to generate revenue is reduced by 29%, and is delayed further after systems are recovered while data is restored. For small businesses, the situation could be even more critical; as such an immense loss of revenue is catastrophic to those with small margins and difficult targets. They often lose more money over periods of downtime than larger businesses that can withstand such setbacks. If your systems are critical, do your best to keep them up.

How to help Prevent Downtime

Unfortunately no one can guarantee a 100% uptime, but there are things that can be done to minimise downtime. Here are some tips to reduce downtime in your business:

Remote Monitoring – Remote Monitoring is a piece of software that proactively monoitors any issues occurring with your workstations or servers, detecting the early warning signs, often before you realise you even have a problem.

Software updates – This is critical to keeping your system secure, they fix security holes and problems when they’re discovered. Once a loop-hole is out there for the world to see, your system is open to attacks. Keeping updated will ensure that you’ve done all that you can to keep your systems live and secure.

Make sure you backup is working – In the event of hardware failure or theft, having a good off site backup will ensure that your system is back-up and running as soon as possible.

Annual hardware checkup – Most overheating problems could simply be avoided by vacuuming the PC inside and out.

It is true that there is little physical maintenance necessary for a computer, but it is also important to check the health of the hard drives (where all your data is stored) so that you can preempt failures.

Make sure you have all your computer software to hand – Should your hard drive fail, it is possible to access the data immediately from backups, but software can’t be backed up in the same way because it must be reinstalled for the computer to be able to recognise it. So, the final method is to have software onhand ready to be reinstalled if required.


3 Responses to "The high cost of IT downtime"

  • Jason Hunter
    June 25, 2013 - 4:08 am Reply

    Have to say one the best resources of how to take care of yourself at low cost price, definitely taking care of your IT infrastructure will not only improve the performance of your company also reduces the cost involved in IT Support, we are also IT Support company in Auckland for over 7 years providing services on Microsoft, Cisco, Cloud Technologies and more, normally we see that clients don’t not maintain a consistent strategy towards their IT Infrastructure like routine servers/systems checkups, Security Updates, Performance Softwares. it takes small amount of time in a week to look out for small things but it definitely minimizes the chance of system failure or devices low performance.

  • onsite IT repairs London
    October 2, 2013 - 3:42 pm Reply

    Downtime in a business when it comes to yrou computer equipment is a big no no! Sometimes you can lose time, but worse case scenario you may lose money on an hourly basis.

    This is exactly the main reason why business opt for onsite IT support, so people can act quickly on an IT issue and rectify it asap.

  • Katie Levington
    January 6, 2014 - 2:49 am Reply

    I’m not sure that most small businesses understand the importance of a sound IT infrastructure. They don’t realize the profit loss being had during downtime. Most businesses understand marketing better than IT and for this reason all the budget goes toward the latter than the former. But the reality of the situation is that businesses need the IT infrastructure stability more so than they do the marketing structure because nothing can run, no marketing can be done without the technology systems in place enabling those processes towards the end goal. Thanks!

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